Shipping

Shipping is a flat fee, $10.95. Purchases are shipped priority via USPS. Please allow 7 days from purchase for item to be shipped.

Refund/Return Policy

Original sales receipt must accompany returns.

Returns are accepted for exchange or refund 14 calendar days after delivery of the product. After 14 calendar days, you will be offered an exchange or store credit only. Items must be in “new, unaltered and unused condition”. Definition of new, unaltered and unused condition is:

  • without showing signs of wear or damage in any way
  • within 14 calendar days of the delivery date (after 14 days no returns are allowed)
  • unless noted that it cannot be returned or has a different return policy time period other than that 14 days noted in that item’s particular item description.

If an item is received damaged or is incorrectly shipped, please contact me immediately. Defective items (not indicated in sale or on site) will qualify for store credit or a cash refund.

Refunds are contingent upon inspection of item(s) once received.

Purchaser is responsible for all shipping costs if Katework is not at fault.

 

Kate Groff
Bakersville, NC
katework1@gmail.com